Brazil, Costa Rica, Ethiopia, Colombia, Indonesia, Were places that despite never visiting Natasha felt she knew all too well. She knew how to encourage custom with sweet smell of the freshly brewed Colombian blend, how to fit one a customer's 5 word order to one slip, how to use the Costa Rican blend for hazelnut lattes to add to the “nutty” taste, and for those who didn’t really like coffee, Ethiopia was the place to go, with its “chocolatey undertones” perfect for the customer with a sweet tooth and if you could up-sell it to a mocha sweetheart, that would be great.

Natasha knew the script and at no point were hot wet bedraggled guys meant to turn up and request a simple"black coffee - hot"